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Privacy Policy

Last Updated: 22/09/2023

1. Introduction

Welcome to Nelum Fashion’s online shopping website, available at www.nelumfashion.com. At Nelum Fashion, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our website.

2. Information We Collect

2.1. Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, and payment information when you interact with our website, place an order, or contact us.

2.2. Automated Information: We may automatically collect certain information about your device and how you use our website, including your IP address, browser type, operating system, and browsing activity.

3. How We Use Your Information

3.1. We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and inquiries
  • To improve our website’s functionality and user experience
  • To send you promotional offers and newsletters (with your consent)
  • To address legal and compliance requirements

4. Information Sharing

4.1. We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website and providing services to you, such as payment processors and shipping companies.

4.2. We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of others.

5. Cookies and Tracking Technologies

5.1. We use cookies and similar tracking technologies to collect information about your browsing activity on our website. You can manage your cookie preferences through your web browser settings.

6. Data Security

6.1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure, and we cannot ensure or warrant the security of any information you provide to us.

7. Your Rights

7.1. You have the right to access, correct, or delete your personal information. You can also opt out of receiving promotional emails from us at any time by following the instructions in our emails.

8. Children’s Privacy

8.1. Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18. If you believe we have collected information from a child under 18, please contact us to have it removed.

9. Changes to this Privacy Policy

9.1. We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last Updated” date at the top of this policy will indicate when the policy was last revised.

10. Contact Us

10.1. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@nelumfashion.com.

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.